IMPORANT NOTICE

Appointments for New Clients

If you are new to our clinic or have not been seen in over a year, please contact us at admin@uwcounselling.com or 905-364-8664 to book an intake assessment before scheduling counselling sessions. This initial meeting helps us understand your needs and match you with the right therapist and approach. If you book a therapy session online without completing an intake assessment, the appointment will be cancelled and our team will contact you to arrange the intake assessment.

Virtual Appointment Video Call Link

A Zoom link for your virtual counselling session will be emailed 2 hours before the appointment.

Payment

Payment is required upon completion of the scheduled session and can be made via e-transfer to admin@uwcounselling.com. Your next appointment will be confirmed once payment for the previous session is received. A receipt will be provided within 2 business days for insurance or tax purposes.

Cancellation Policy

If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice will incur a $75 late cancellation fee. Repeated late cancellations or missed appointments may result in the clinic declining future appointment request

New Psychotherapy Clients Only - Intake Assessment

All new clients are kindly asked to contact the clinic by phone or email to schedule an intake assessment before arranging any counselling sessions. The intake assessment is a one-time, non-therapeutic meeting focused on understanding your needs and helping you get started with the right support. You’ll meet with an intake assessor who will gather background information, explore your current c... Read More

All new clients are kindly asked to contact the clinic by phone or email to schedule an intake assessment before arranging any counselling sessions.
The intake assessment is a one-time, non-therapeutic meeting focused on understanding your needs and helping you get started with the right support. You’ll meet with an intake assessor who will gather background information, explore your current concerns and goals, and help determine the best therapist and therapeutic approach for you. Please note that this session does not include treatment or counselling—it is an important step to ensure you are matched with the most appropriate care within our clinic.


Adult Individual Psychotherapy

Our licensed therapists can support adult clients facing various mental health concerns including but not limited to: - Generalized Anxiety Disorder (GAD) - Social Anxiety Disorder - Panic Attacks and Panic Disorder, with or without agoraphobia - Depression and low mood - Trauma and Post-Traumatic Stress Disorder (PTSD) - Grief and bereavement - Life transitions and adjustment issues - ... Read More

Our licensed therapists can support adult clients facing various mental health concerns including but not limited to:
- Generalized Anxiety Disorder (GAD)
- Social Anxiety Disorder
- Panic Attacks and Panic Disorder, with or without agoraphobia
- Depression and low mood
- Trauma and Post-Traumatic Stress Disorder (PTSD)
- Grief and bereavement
- Life transitions and adjustment issues
- Stress and burnout management
- Attention-Deficit/Hyperactivity Disorder (ADHD)
- Obsessive-Compulsive Disorder (OCD)
- Health anxiety
- Low self-esteem
- Negative body image
- Anger management difficulties and emotional reactivity


Trauma (PTSD) Psychotherapy

Our licensed therapists can support clients facing trauma and Post-Traumatic Stress Disorder (PTSD) with symptoms including: - Intrusive memories: Repeated, unwanted thoughts or flashbacks of the trauma. - Nightmares: Disturbing dreams related to the traumatic event. - Avoidance: Staying away from reminders, like certain places or conversations. - Hypervigilance: Feeling constantly on edge ... Read More

Our licensed therapists can support clients facing trauma and Post-Traumatic Stress Disorder (PTSD) with symptoms including:
- Intrusive memories: Repeated, unwanted thoughts or flashbacks of the trauma.
- Nightmares: Disturbing dreams related to the traumatic event.
- Avoidance: Staying away from reminders, like certain places or conversations.
- Hypervigilance: Feeling constantly on edge or easily startled.
- Emotional detachment: Feeling numb, disconnected, or unable to enjoy life.
- Negative thoughts or guilt: Feeling hopeless, blaming yourself, or feeling overly sad or angry.


Couples Psychotherapy

Our licensed therapists can support couples facing various mental health concerns including but not limited to:
- Couples counselling for communication problems, conflict, or disconnection
- Support during separation or divorce and post-relationship adjustment
- Intimacy issues, emotional distance, and trust repair
- Boundary setting and overcoming codependency in relationships


Family Psychotherapy

Our licensed therapists can support families facing various mental health concerns including but not limited to: - Family counselling for communication problems, conflict, or disconnection - Parenting stress and co-parenting challenges during or after separation - Family conflict, estrangement, and intergenerational tension - Support during separation or divorce and post-relationship adjus... Read More

Our licensed therapists can support families facing various mental health concerns including but not limited to:
- Family counselling for communication problems, conflict, or disconnection
- Parenting stress and co-parenting challenges during or after separation
- Family conflict, estrangement, and intergenerational tension
- Support during separation or divorce and post-relationship adjustment
- Intimacy issues, emotional distance, and trust repair
- Boundary setting and overcoming codependency in relationships


Child Individual Psychotherapy

Our licensed therapists can support child and adolescent clients facing various mental health concerns including but not limited to: - Academic stress, school anxiety, and performance pressure - Peer relationship issues and social anxiety in children and teens - Emotional regulation challenges in youth and adolescents - Anxiety and depression in children and teens - Parent coaching and ps... Read More

Our licensed therapists can support child and adolescent clients facing various mental health concerns including but not limited to:
- Academic stress, school anxiety, and performance pressure
- Peer relationship issues and social anxiety in children and teens
- Emotional regulation challenges in youth and adolescents
- Anxiety and depression in children and teens
- Parent coaching and psychoeducation for better emotional support at home
- Attention-Deficit/Hyperactivity Disorder (ADHD)

Clara supports clients experiencing anxiety, depression, ADHD, eating disorders, and family conflict. She has worked with individuals and families from diverse backgrounds and communities, drawing on a personalized and culturally attuned approach that considers each client’s unique circumstances.

Clara integrates a range of evidence-based and strength-based therapies, including Cognitive Behavioural Therapy (CBT), Family-Based Therapy (FBT), Emotionally Focused Therapy (EFT) and Mindfulness. With a strong foundation in family-focused therapy, she is especially passionate about supporting families in navigating relational challenges and fostering healthy connections.

Clara has extensive experience working with youth and young adults, and she collaborates effectively with parents to support the broader family system. Clara wishes to create a warm, supportive, and inclusive environment where clients feel safe to explore their experiences, build on their strengths, and work toward meaningful and lasting change.

Clara supports clients experiencing anxiety, depression, ADHD, eating disorders, and family confl... Read More

Michelle is passionate about providing client-centered therapy to individuals experiencing depression, anxiety, PTSD, OCD, marital challenges, and family relationship issues. She has supported clients from diverse backgrounds in both public primary care and private practice settings. She has also held teaching and training roles in academic and educational settings.

Michelle is trained in a range of therapeutic approaches tailored to meet each client’s unique needs, including Marriage and Family Therapy, Cognitive Behavioral Therapy (CBT), Cognitive Processing Therapy (CPT), Acceptance and Commitment Therapy (ACT), Emotionally Focused Therapy (EFT), and Mindfulness-based strategies.

Michelle welcomes clients of all ages but has a special interest in working with individuals affected by trauma, anxiety, and depression. She brings a warm, open, and non-judgmental presence to her sessions, creating a safe and supportive space for clients as they navigate life’s challenges and work toward meaningful change.

Michelle is passionate about providing client-centered therapy to individuals experiencing depres... Read More

Andy is a dedicated psychotherapist who provides client-centered care to individuals navigating depression, anxiety, trauma, grief, anger, and adjustment-related challenges. He brings experience from working with newcomers, refugees, youth, and individuals with developmental disabilities in both community and virtual settings.

Andy draws from a range of evidence-based modalities to meet each client’s unique needs, including Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Emotion-Focused Therapy (EFT), Motivational Interviewing (MI), and Trauma-Informed approaches.

He welcomes clients of all ages but has a special focus on supporting adolescents and young adults who are navigating identity, transitions, and emotional challenges. Andy offers a warm, empathetic, and non-judgmental space where clients can feel safe, heard, and empowered to reconnect with their values, build resilience, and move toward meaningful change.

Andy is a dedicated psychotherapist who provides client-centered care to individuals navigating d... Read More

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